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Shaheen_Khan
Contributor
Contributor

Error While Reload Operations Monitor

Hi All,

recently changed the password for sense service user and all the dashboards are working fine, except the Operations Monitoring and Licenses Monitoring dashboards. Below is the error I am getting.

/////////////// 

20221022T150418.081+0400 Error: HTTP protocol error 401 (Unauthorized):
20221022T150418.081+0400
20221022T150418.081+0400 Requested resource requires authentication.
20221022T150418.122+0400 Execution Failed

/////////////

Can someone help here, that will be great.

Regards

Labels (1)
  • QMC

1 Solution

Accepted Solutions
Shaheen_Khan
Contributor
Contributor
Author

Hi Rafael,

Thanks for the helping hand; both the monitoring dashboards are up and running now.

Highly appreciated.

Thanks 

Shaheen 

View solution in original post

3 Replies
RafaelBarrios
Partner - Specialist
Partner - Specialist

hi @Shaheen_Khan 

You sould update REST monitors connections in the QMC

RafaelBarrios_0-1666440685151.png

RafaelBarrios_1-1666440756733.png

 

Also, be sure that the user belong to windows services user group.

 

Best,

Help users find answers! Don't forget to mark a solution that worked for you & to smash the like button! 🙂

Shaheen_Khan
Contributor
Contributor
Author

Hi Rafael,

Thanks for the helping hand; both the monitoring dashboards are up and running now.

Highly appreciated.

Thanks 

Shaheen 

RafaelBarrios
Partner - Specialist
Partner - Specialist

Great @Shaheen_Khan 

I’m glad it’s working now 👍🏼

be aware that you should “accept as solution” the post that helps you finding the cause or that answer your question. That way others can find answers quickly.

also, if you got to solve your problem by yourself, it would be nice if you comment how you did it.

For last, you can “accept as solution” I think up to three post.

 

have a great weekend.

Best,

Help users find answers! Don't forget to mark a solution that worked for you & to smash the like button! 🙂