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Lass
Partner - Contributor II
Partner - Contributor II

Error logs and qlik engine Freezes

We are see the below log frequently and the Dashboards simply hang up ... has anyone seen this and has some input on a resolution .. 

Log details

  "Level": "Information",
    "Logged": "2022-09-28T01:49:25-04:00",
    "Source": "Software Protection Platform Service",
    "Message": "Successfully scheduled Software Protection service for re-start at 2022-10-04T03:38:25Z. Reason: RulesEngine.",
    "LogName": "Application",
    "User": null
  },
  {
    "InstanceId": 1073742727,
    "Level": "0",
    "Logged": "2022-09-28T01:49:25-04:00",
    "Source": "Software Protection Platform Service",
    "Message": "The Software Protection service has stopped.\r\n",
    "LogName": "Application",
    "User": null
  },
  {
    "InstanceId": 2147484850,
    "Level": "Warning",
    "Logged": "2022-09-28T01:54:12-04:00",
    "Source": "SceCli",
    "Message": "Security policies were propagated with warning.\r\n0x534 : No mapping between account names and security IDs was done.\r\n\r\nAdvanced help for this problem is available on http://support.microsoft.com. Query for \"troubleshooting 1202 events\". \r\n\r\nError 0x534 occurs when a user account in one or more Group Policy objects (GPOs) could not be resolved to a SID.  This error is possibly caused by a mistyped or deleted user account referenced in either the User Rights or Restricted Groups branch of a GPO.  To resolve this event, contact an administrator in the domain to perform the following actions: \r\n\r\n1.\tIdentify accounts that could not be resolved to a SID:\r\n\r\nFrom the command prompt, type: FIND /I \"Cannot find\"  %SYSTEMROOT%\\Security\\Logs\\winlogon.log\r\n\r\nThe string following \"Cannot find\" in the FIND output identifies the problem account names.\r\n\r\nExample: Cannot find JohnDough.\r\n\r\nIn this case, the SID for username \"JohnDough\" could not be determined. This most likely occurs because the account was deleted, renamed, or is spelled differently (e.g. \"JohnDoe\"). \r\n\r\n2.\tUse RSoP to identify the specific User Rights, Restricted Groups, and Source GPOs that contain the problem accounts:\r\n\r\na.\tStart -> Run -> RSoP.msc\r\nb.\tReview the results for Computer Configuration\\Windows Settings\\Security Settings\\Local Policies\\User Rights Assignment and Computer Configuration\\Windows Settings\\Security Settings\\Local Policies\\Restricted Groups for any errors flagged with a red X.\r\nc.\tFor any User Right or Restricted Group marked with a red X, the corresponding GPO that contains the problem policy setting is listed under the column entitled \"Source GPO\". Note the specific User Rights, Restricted Groups and containing Source GPOs that are generating errors. \r\n\r\n3.\tRemove unresolved accounts from Group Policy\r\n\r\na.\tStart -> Run -> MMC.EXE\r\nb.\tFrom the File menu select \"Add/Remove Snap-in...\"\r\nc.\tFrom the \"Add/Remove Snap-in\" dialog box select \"Add...\"\r\nd.\tIn the \"Add Standalone Snap-in\" dialog box select \"Group Policy\" and click \"Add\"\r\ne.\tIn the \"Select Group Policy Object\" dialog box click the \"Browse\" button.\r\nf.\tOn the \"Browse for a Group Policy Object\" dialog box choose the \"All\" tab\r\ng.\tFor each source GPO identified in step 2, correct the specific User Rights or Restricted Groups that were flagged with a red X in step 2. These User Rights or Restricted Groups can be corrected by removing or correcting any references to the problem accounts that were identified in step 1.",
    "LogName": "Application",
    "User": null
  },
  {
    "InstanceId": 2147483712,
    "Level": "Warning",
    "Logged": "2022-09-28T01:54:27-04:00",
    "Source": "AutoEnrollment",
    "Message": "The description for Event ID '-2147483584' in Source 'AutoEnrollment' cannot be found.  The local computer may not have the necessary registry information or message DLL files to display the message, or you may not have permission to access them.  The following information is part of the event:'local system', 'b6 9c 52 71 5f 57 94 78 07 49 ac 26 3a d3 d2 d2 20 a0 50 82'",
    "LogName": "Application",
    "User": null
  },
  {
    "InstanceId": 2248216578,
    "Level": "Warning",
    "Logged": "2022-09-28T02:44:34-04:00",
    "Source": "Group Policy Drive Maps",
    "Message": "The user 'W:' preference item in the 'RSA-SET-Map Drive - Projects {9951F7CE-E1F8-4707-9331-A1F717FE76C5}' Group Policy Object did not apply because it failed with error code '0x80070037 The specified network resource or device is no longer available.' This error was suppressed.",
    "LogName": "Application",
    "User": "NT AUTHORITY\\SYSTEM"

Labels (2)
2 Replies
Jack_Guo
Support
Support

Hi @Lass ,

You may check the Qlik Sense server performance on the timestamp when the dashboard hanging occurred. Also try to find out if the hang up issue only occurs on a specific app.

Nick_Asilo
Support
Support

@Lass 

This is not a Qlik error code, the comments from @Jack_Guo are good advice for dealing with the dashboards, but if you want to look into the Windows Event log entry you presented here then this was the top google result for the error.

Troubleshoot SCECLI 1202 events 

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