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MCI
Contributor II
Contributor II

Error "The proxy is waiting for a new session" When Accessing Qlik Sense Hub

Hi ,

we have this message on the Qlik Sense hub : "The proxy is waiting for a new session" and we can not connect on the hub. The QMC is ok.

Do you have any suggestions for solving this problem? 

Thanks

Labels (1)
2 Solutions

Accepted Solutions
Benoit_C
Support
Support

Hi MCI,

 

Therefore can you double check that the Qlik Sense ports are not taken by another process than Qlik Sense?

 

One of the possible port impacted is the below:

https://community.qlik.com/t5/Knowledge/Proxy-RIM-node-error-from-HUB-quot-the-proxy-is-waiting-for-...

 

Regards,

Benoit

View solution in original post

MCI
Contributor II
Contributor II
Author

The issue is resolved Port 4900 was used by a new application that was recently installed. Activating the application monopolized the listening of port 4900. I changed the listening port of the new application and everything went back to normal.

 

View solution in original post

5 Replies
MCI
Contributor II
Contributor II
Author

Hi Benoit

Thanks for the links.

Yes i have checked these link whith no result 😞

Benoit_C
Support
Support

Hi MCI,

 

Therefore can you double check that the Qlik Sense ports are not taken by another process than Qlik Sense?

 

One of the possible port impacted is the below:

https://community.qlik.com/t5/Knowledge/Proxy-RIM-node-error-from-HUB-quot-the-proxy-is-waiting-for-...

 

Regards,

Benoit

MCI
Contributor II
Contributor II
Author

The issue is resolved Port 4900 was used by a new application that was recently installed. Activating the application monopolized the listening of port 4900. I changed the listening port of the new application and everything went back to normal.

 

Benoit_C
Support
Support

Hi, 

 

Thanks for having confirmed, I'm glad it has been helpful.

 

Regards,

Benoit