@REIX wrote:
Hello , my dashboard has failed to pick the maximum insert date - it stops on 26th June 2024 . In the database , the maximum date is 01/07/2024 , have reloaded the QVD and the task and also the data on the dashboard.
What could be causing the dashboard to fail to pick the data from 26th June 2024 to 01st July 2024.
Hello, @REIX
Let’s explore some potential reasons and troubleshooting steps:
Data Load Issues:
Ensure that the data load process (QVD reload and task execution) completes successfully without any errors.
Check the logs for any warnings or issues during the data reload.
Date Formatting and Locale:
Verify that the date format in your database matches the expected format in your dashboard.
Sometimes discrepancies in date formats (e.g., MM/DD/YYYY vs. DD/MM/YYYY) can cause issues.
Also, consider the locale settings (regional date formats) on your system.
Data Model and Date Fields:
Double-check the data model in your dashboard.
Confirm that the date fields are correctly mapped and recognized as date fields (not text or numeric).
Dashboard Filters and Expressions:
Review any filters or expressions applied to your dashboard.
Ensure that they don’t unintentionally exclude data from the specified date range.
Data Source Queries:
Inspect the queries used to retrieve data from your database.
Check if there are any conditions or limitations that affect the date range.
Dashboard Visualization Settings:
If you’re using visualizations (charts, tables, etc.), verify their settings.
Ensure that they’re configured to display data within the desired date range.
Time Zone Considerations:
Be aware of time zone differences between your database, data load process, and dashboard.
Ensure consistency in time zones to avoid unexpected results.
Dashboard Cache and Refresh:
Clear any cached data in your dashboard.
Force a manual refresh to ensure the latest data is retrieved.
Database Indexing and Performance:
Check the performance of your database.
Ensure that indexes are optimized for date-based queries.
Test with a Smaller Date Range:
Test your dashboard with a smaller date range (e.g., a week) to see if it retrieves data correctly.
Gradually expand the range to identify when the issue occurs.
I hope this info is helpful to you.
Best Regard,
Gregory Chavez
