Http and Https ports not working for Qliksense

[Rajeshhyd]

Hi All,

I updated the SSL broser certificate thumbprint after that i am unable to access the QMC with Https,http also. I didn't enabled the Http in QMC. Is there anyway we can enable http from backend like in config files.

Thanks

Rajesh

[anat]

https://community.qlik.com/t5/QlikView-Administration/SSL-configuration/td-p/661287?fireglass_rsn=tr...

can you try above settings

[anat]

https://community.qlik.com/t5/QlikView-Administration/SSL-configuration/td-p/661287?fireglass_rsn=tr...

[Rajeshhyd]

I am unable to login into QMC as Https port is not working . Can you tell how we can enable Http port from config files.

[Sebastian_Linser]

Hello @Rajeshhyd 

The easiest way to revert your own cert just delete the one from the certificate store and restart the qlik sense proxy certificate. This way qlik will use the certificate generated during installation again and you can logon to the qmc again.

Best regards

Sebastian

[Rajeshhyd]

Hi,

After deleting the certificate and restarting the proxy service, I am unable to access QMC page its not loading. I checked all services are up and running. what could be the issue. How to find the issue here.

Thanks

Rajesh

[Daniele_Purrone]

Hi @Rajeshhyd 

Check both the Repository and Proxy logs, under:

C:\ProgramData\Qlik\Sense\Log\Repository\Trace and C:\ProgramData\Qlik\Sense\Log\Proxy\Trace

Verify first of all that they get rotated. This means that you only have the latest set of logs, and not also those from previous dates/restarts. If they don't rotate, then the services do not complete their start-up process.

Then check in both folders the *System* logs (e.g. MACHINENAME_system_Repository.txt) and look for errors there, probably at the bottom.
My suspicion is that the Repository Service does not complete the startup. In most cases you solve that by recreating the certificates, but try investigating the errors from the logs first.

If it does complete the startup, then you'll need to check what is happening at the Proxy side, in the Proxy Trace--> Sýstem logs.
Is the system receiving connections on the https port?
You can test this, for instance, by running

Test-NetConnection -Port 443 -InformationLevel "Detailed" localhost

in the server's Powershell and check whether you get a TcpTestSucceeded : True or not