Log file error

[Mahamed_Qlik]

Dear all,

Anyone knows about this error msg in the license log file ?

{"caller":"backend.go:106","error":"Patch \"https://license.qlikcloud.com/v1/assignments\": Proxy Authentication Required","level":"error","license":"xxxxxxxxxxxxxx","logTraceId":"8ce45d96e7ae5b004b0ccfd8d5586ba5","message":"assignments sync failed","timestamp":"2023-03-02T07:10:03.2276194Z"}

The backend license server URL is already whitelisted and tested using telnet and tracert as they are reachable.

[SankarReddyK]

Hi @Mahamed_Qlik , There appears to be a proxy server between your Qlik server and the internet. Is your proxy server allowing you to connect to the Qlik licence server?

[Mahamed_Qlik]

Hi Sankar,

How would I check if my proxy server is allowing me to conenct Qlik license server?

[arjunsuhass]

You may need to provide the correct proxy authentication details to the software that is attempting to access the license server. This may involve configuration the proxy settings for the software, or updating the proxy authentication credentials if they have changed. Survivor.io mod download apk

You should also verify that the license server URL is correct and that there are no network connectivity issues between the client or server and the license server.