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balajibc64
Creator III
Creator III
‎2024-01-10 07:32 AM

Need to connect Qlik Sense with JIRA

I tried to pull the JIRA data into Qlik Sense. When I create a new connection, facing issue. 

From Qlik Sense Hub --> Data Load Editor --> Create New Connection --> Click on JIRA --> I gave the JIRA base URL and our user name and password. 

Then facing error "Failed on attempt 1 to GET (Unable to connect to the remote server)

Kindly suggest anything I need to do prerequisites. 

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steeefan
Luminary
Luminary
‎2024-03-05 08:24 AM

All I can say is that Qlik Sense can not connect to your internal Jira. Why is impossible for me to say. Try removing 'https://' from the base URL value. If that does not work, talk to your local IT or network or the global Qlik support. Maybe the connector is only for Jira Cloud, not Data Center.

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balajibc64
Creator III
Creator III
‎2024-03-05 08:45 AM
Author

Hi @steeefan No, below is the error. If I removed the HTTPS

"The following parameter validation errors were found: baseUrl: The baseUrl must be https"

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steeefan
Luminary
Luminary
‎2024-03-06 03:02 AM

In response to balajibc64

See above: If that does not work, talk to your local IT or network or the global Qlik support. Maybe the connector is only for Jira Cloud, not Data Center. I am no longer able to help you.

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balajibc64
Creator III
Creator III
‎2024-03-06 03:46 AM
Author

Ok @steeefan Thanks. Will check. 

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balajibc64
Creator III
Creator III
‎2024-03-07 05:56 AM
Author

Hi @steeefan FYI, I traced my logs. Below is the issue 

07 Mar 2024 13:13:26,248 [1] - ERROR - PipeName=command_e9d051a98647696d4c1ef97e498968ab60110576 Source=QWC ReloadId=ReloadIdNotPassed TenantId=TenantIdNotPassed UserIdType=UserIdTypeNotPassed UserId=UserDirectory=QR;_UserId=cog4243 EngineSessionId=241501 AppId=7d84724e-01b7-4831-b645-a24cf0e23dbe RequestGuid=07a0b33e-eea7-4928-bb26-d542cc99d1be ClientSessionId=8807611c-aabf-4355-a385-6b59f64477e7 ConnectorId=JIRAConnector Sender=HttpHelper retryType=None attempt=1 url=https://jira.XXX.com.qa/rest/api/2/myself method=GET responseTime=110 HttpRequestGuid=57a226ac-054c-4de6-8a57-ebb8945cf5f2 OriginalException=System.Net.WebException:_The_remote_server_returned_an_error:_(404)_Not_Found.
___at_System.Net.HttpWebRequest.GetResponse()
___at_APIConnectorEngine.Qwc.HttpHelper.MakeRequest(eHTTPMethod_method,_String_url,_Object_postData,_Object_state,_Int32_attempt)
___at_APIConnectorEngine.Qwc.HttpHelper.MakeRequestWithRetries(eHTTPMethod_method,_String_url,_Object_postData,_Object_state,_RequestLoggingConfig_loggingConfig) StatusCode=404 WebExceptionStatus=ProtocolError responseContentType=text/html;_charset=iso-8859-1 HTTPHeader_Keep-Alive=timeout=5,_max=100 HTTPHeader_Connection=Keep-Alive HTTPHeader_Content-Length=215 HTTPHeader_Content-Type=text/html;_charset=iso-8859-1 HTTPHeader_Date=Thu,_07_Mar_2024_10:13:26_GMT HTTPHeader_Server=Apache/2.2.25_(Win32)_mod_ssl/2.2.25_OpenSSL/0.9.8y Message=Failed on attempt 1 to GET. HttpStatusCode: NotFound, StatusCode: 404, StatusDescription: Not Found, Message: The remote server returned an error: (404) Not Found., ResponseBody: <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>404 Not Found</title>
</head><body>
<h1>Not Found</h1>
<p>The requested URL /rest/api/2/myself was not found on this server.</p>
</body></html>

Also Note: Our JIRA is on Premise version 

Please suggest if you have any suggestion. 

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steeefan
Luminary
Luminary
‎2024-03-07 09:02 AM

In response to balajibc64

Again: All I can say is that Qlik Sense cannot connect to your internal Jira, specifically this address: https://jira.XXX.com.qa/rest/api/2/myself. Why is impossible for me to say.

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