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semperarden
Contributor II
Contributor II

Qlik Sense Desktop stuck with "Initializing Add data" after pressing the add data area....

Hi, 

I am having the above issue on a fresh installed Qlik Sense Desktop version.

Udklip.PNG

  1. Installed the November 2019 Qlik Sense Desktop version on up to date windows 10 Dell laptop.
  2. Created an App and opened it
  3. Pushed the area to add data
  4. A circle appears with the following text below "Initializing Add data" 
  5. Noting mores happens

What to do? 

I tried to repair, run as admin but nothing works. 

Running the cloud version seems to work fine.

 

 

1 Solution

Accepted Solutions
agni_gold
Specialist III
Specialist III

i would suggest, uninstall Qliksense , and do custom installation and change installation folder to C: drive, and then check

View solution in original post

14 Replies
agni_gold
Specialist III
Specialist III

May have below reasons :

1. Check RAM consumption during data load.
2. Check data quality
3. Volume of data you are loading.
semperarden
Contributor II
Contributor II
Author

I am not loading any data I am just pressing the add data area. So it happens without data load at all. 

agni_gold
Specialist III
Specialist III

semperarden
Contributor II
Contributor II
Author

I checked privileges and have full access to the necessary folders.

Running the repair with admin privileges and when running the application also not works for me.

I can run the cloud version adding data no issues, but loading data in the desktop version fails =(  

agni_gold
Specialist III
Specialist III

have you tried reinstalling ?

semperarden
Contributor II
Contributor II
Author

3 times, also with and without admin privileges.

Been trying to remove any sign of Qlik to ensure nothing is left. 

I tried to open it from the browser in both Chrome and IE but they both fail when I push the data area to add data it just says initializing.

Were can I find a log file, maybe the answer is hidden there?? 

Well I might consider going cloud version but would prefer to be able to do it locally.

semperarden
Contributor II
Contributor II
Author

Hi

I tried to open the "Data Load Editor" and create a new connection. 

I could load the data from my spreadsheet, but when trying to load it I get the below error.

When running it I debug mode I seem to work but returning to data view get me the other below error.

error.PNGerror2.PNG

 

 

spcon2016
Partner - Contributor III
Partner - Contributor III

I have the same issue! 

The dataloading wizard stucks at "initializing add data". 

 

qlik_Fehler.JPG

I've tried..

- starting with and without internet connection 

- running as administrator

- repairing installation 

- checked access to the program directory

 

Environment: 

- windows 10 64-bit 

- no virus program is running

 

 

There is no obvious reason why it stucks. 

 

agni_gold
Specialist III
Specialist III

is your installation synchronized with one drive or something?