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Manuel93
Contributor II
Contributor II

Qlik Sense Desktop white page when loggin in

Hi all,

I installed the QS Feb 2022 version my colleagues are using, while for them it's working normally, the first time I installed the application and logged in it asked me to update the version.

I updated the version, now when I open the app and click (1) on "the connection"  it goes to an empty page (2) where I have no more actions:

(1)Manuel93_0-1721404180091.png

(2) Manuel93_2-1721404228816.png

I also tried to access it via browser using "http://localhost:4848/hub/my/work"

and asks me to update the version (done multiple times):

Manuel93_3-1721404446580.png

I already un-installed and tried again but it doesn't work. I have no special settings and used QS on my PC 2 years ago without problems. 

 

Any kind of support is appreciated

THX 


Manuel

 

 

Labels (2)
4 Replies
anat
Master
Master

You should have Qlik enterprise license or else 

to use Qlik Desktop you can create a 30 Days Free Qlik Cloud Tenant at qlik.com

Manuel93
Contributor II
Contributor II
Author

I'm using the same credentials working for all my colleagues. 

It doesn't seem to be a problem of the credentials but of something with the version.

Manuel93
Contributor II
Contributor II
Author

The problem was solved by installing the newest version, it seems that the 'upgrade' functionality didn't work properly.
Thank you for the support

Manuel

anat
Master
Master

Thanks for sharing the resolution...