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eriknell
Contributor
Contributor

Qlik Sense bootstrap sucks on regenerating certificates after domain migration

Dear Community,

We needed to move one of our QlikSense servers from one domain to another and renew the certificates as part of the migration (as per https://community.qlik.com/t5/Official-Support-Articles/Qlik-Sense-Change-hostname-and-certificates-...). Unfortunately, we get the following error message when trying to regenerate all certificates (or perform the bootstrap operation).

$ "C:\Program Files\Qlik\Sense\Repository\Repository.exe" -bootstrap -standalone -iscentral -restorehostname

 

 

[INFO] Running install on RepositoryBootstrapper in state Init..
[INFO] Creating REST performance counters..
[INFO] Creating common performance counters..
[INFO] Setting up certificate authority..
[INFO] Running install on ProxyBootstrapper in state Init..
[INFO] Running install on SchedulerBootstrapper in state Init..
[INFO] Running install on PrintingBootstrapper in state Init..
[INFO] Running install on RepositoryBootstrapper in state CertificatesInstalled..
[INFO] Storing local certificates..
[ERROR] Fatal exception during bootstrap: hostname.domain.net
at Repository.Core.Certificates.DiskCertificateStore.ThrowIfMachineNameFails(String exportPath, String[] machineNames)
at Repository.Core.Certificates.DiskCertificateStore.StoreCertificates(CertificateExportParameters certificateExportParameters, String overrideCertificateFolder, Boolean issueCertificate)
at Repository.Core.Bootstrap.RepositoryBootstrapper.Install(BootstrapState bootstrapState)
at Repository.Core.Bootstrap.BootstrapHandler.Install(BootstrapState bootstrapState)
at Repository.Core.Bootstrap.BootstrapHandler.Bootstrap(BootstrapState bootstrapState)
at Repository.QRSMain.Bootstrap()
at Repository.QRSMain.Main()
at Repository.QRSMain.Run(String[] args, Action`1 terminate)
Bootstrap mode has terminated. Press ENTER to exit..

 

 

 

does anyone know this problem by chance and can help us further ? 

Kind regards,

Erik Nell

Labels (1)
  • QMC

3 Replies
Doner
Partner - Contributor
Partner - Contributor

Hi Alan,

There is the same point in this article:
Run the command "C:\Program Files\Qlik\Sense\Repository\Repository.exe" -bootstrap -iscentral -restorehostname
Do you have any idea what can be done about this error?
[ERROR] Fatal exception during bootstrap: hostname