QlikSense: no access to local hub/qmc anymore after 14 months usage

[Peng]

Hello Support-Team,

we buyed a 3-year license for "Qlik Sense Enterprise Client-Managed"  august last year 2020 (installed on my local laptop) and use it since then without any issue for about 14 months, 3 weeks ago i had suddently issue with access to local hub/qmc: i got a Chrome-builtin login dialog which i never saw before (same for other used browsers), 

  

I tried all credentials (noted at installation time) in this dialog without success to get login complete, and the URL changed to "https://servername/internal_windows_authentication/?targetId=a269d8d5-eeec-4647-b5a4-4d0000217bc1" instead of "https://servername/hub".

As we use QlikSense for our running project, we need it to get fixed urgent.

Please, any advice would be appreciated greatly.

Thank you 

[Maria_Halley]

@Peng

Yes, this probably has to do with this