Unable to create new Qlik Sense app - The app count not be created. Please try again

[abbieharrison1]

We recently upgraded our test Qlik Sense Enterprise on Windows site from May 2021 (14.20.5) to August 2022 Patch 3 (14.78.10). Since then we can no longer create new apps. We enter a name and click "Create" and we get the message "The app count not be created. Please try again".

We have tried multiple accounts and we all get the same issue. We can however duplicate existing apps. The accounts have professional licenses, are root admins and have read/write access to the share containing the "App" folder. They were able to create new apps before the upgrade. The Qlik Sense service account also have read/write access to the "App" folder.

We have followed this knowledge article and restarted the server and still are having issues: https://support.qlik.com/articles/000057798 

Thanks,

Abbie

[royceduya]

Hi Dan,

Having the same exact issue, were you able to fix the issue?

Cheers,

Royce

[stevenkoppens]

No unfortunately not...