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Prezados, consegue me ajudar com o caso abaixo?
Não estou conseguindo extrair as sprints pelo banco de dados pelo editor pois consta o seguinte erro?
Erro Connecting to the Sense service
Pelo Desktop carrega normalmente, pois pelo saas não carrega.
Preciso urgente de um posicionamento nosso IP esta liberado, falei com o nosso suporte e informou que não consta erro até a nossa porta, que o erro consta na QLIK.. ]
Teria alguma outra forma de extrair os dados, isso esta me atrapalhando demais..
Alguém consegue me ajudar????
Hello @Val3 ,
It is best that you post in English since it is the forum's official language and it will also help you receive a faster response.
Could you please let us know what's the database is being used and also post a screenshot of the error message?
Also, have you allowed the necessary IPs for your cloud region?
https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qlik-cloud-...
Best regards,
Francisco
Hello @Val3 ,
It is best that you post in English since it is the forum's official language and it will also help you receive a faster response.
Could you please let us know what's the database is being used and also post a screenshot of the error message?
Also, have you allowed the necessary IPs for your cloud region?
https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Introduction/qlik-cloud-...
Best regards,
Francisco