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Contributor III
Contributor III

Qlik Sense Desktop - Error Installing upgrade

Hello all,

I've been working with version june '19 for a while, but decided to upgrade. First I tried to go directly to version november '19, but that failed. After repairing I tried to upgrade to version Sept'19, but that failed as well.

All installations and upgrades went fine, so far. But today I keep getting "Upgrade failed".

Any ideas about a solution would be very welcome.

*Edit* I tried to add the log files, but their size is too big. What (part of the) files should I add so you can identify the source of the issue?

Thanks in advance

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2 Replies
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Partner
Partner

Re: Qlik Sense Desktop - Error Installing upgrade

Please try to Install with 'Run As Administrator'

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Contributor III
Contributor III

Re: Qlik Sense Desktop - Error Installing upgrade

Hi Jochem-Zw,

Thanks for your help. I should have mentioned that I tried that option already...without success.