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Hi,
I have a Qlik Sense server running, can access the Hub via my desktop machine. Whenever I try to open the Hub on my Ipad, I login successfully and then get a popup stating: "An error occurred" Connection lost. Make sure Qlik Sense is running.....
In QMC, I have added the server name (external, internal ip) to the Whitelist, but to no avail.
On an older Ipad (Version 3), I could access the Hub, but not on a Version 4 Ipad (neither on the internal browser, nor on the Chrome).
Any suggestions?
Thanks,
Martin
Ipad 4 had IOS 8.0.2?
Support confirmed to me there is a bug at the moment with IOS 8.0.2, they are looking at it.
Ipad 4 had IOS 8.0.2?
Support confirmed to me there is a bug at the moment with IOS 8.0.2, they are looking at it.
Hi Jochem,
yes, it's IOS 8.0.2. So I assume there is no workaround at the moment?
Thanks,
Martin
SSeems there is a issue with current build. I am not getting any connection lost error but All I see is bubbles popping in and out that's it.
this happens with qlik sense demo site aswell.
I have the same issue
Tested on
- iPad AiR iOS 8.0.2
- iPhone5 with iOS 8.0.2
- iPhone 4 with iOS 7
- Samsung Galaxy (2 types)
All have the same error message.
Is since version 1.0.0.
All beta's I have tested didn't had this problem.
Proxy settings are correct.
You would need a signed certificate for the iPad to access the hub in SSL mode. I think that the security was tightened in the release of iOS 8.0.2 .
The hub and apps works fine on https://sense-demo.qlik.com/ ( has a signed certificate) with:
iPhone 5s iOS 8.0.2 Safari
iPad Air 8.0.2 Safari
iPad 2 iOS 8.0.2 Safari
Android 4.4.4 Native browser (Chrome)
Kristofer,
What you mean by signed certificate? do we have to install that some where?
i tried the sense demo site with iphone 6 iOS 8.0.2 and it doesn't work.
I have now tested with iPhone 6 and iPhone 6 Plus Safari iOS 8.0.2 and it works fine with those two units also.
What error do you get ?
I have the same issue
and QMC can't open with error "'undefined' is not a function"
device : Ipad 3g software 5.1.1
iOS 5.5.1 is not supported only latest iOS version is supported.