Error (403) Forbidden when publishing NPrinting reports to Qlik Sens Hub after upgrading

[Jaime_Cañabate]

Qlik Sense Enterprise on Windows was upgraded from a version prior to February 2020 or from other versions previously patched to address a node.js issue as documented in Node.js Vulnerability - FAQ. 

After reimporting the certificates from Qlik Sense into NPrinting, tasks may no longer publish correctly to the hub.

The following warning is displayed: 

Cannot publish to Sense Hub. ERROR: The remote server returned an error: (403) Forbidden

Environment

• Qlik NPrinting  all versions after an upgrade from Qlik Sense Enterprise on Windows February 2020

Resolution

1. Log in the NPrinting server with the account that is used to run NPrinting services
2. Delete the certificate called QlikClient in certificates - Current user -> Personal -> Certificates
   1. Launch Microsoft Management Console (mmc.exe) on the NPrinting server
   2. In the MMC, go to File > Add / Remove Snap-in...
   3. Select Certificates and click Add
   4. Select Computer account, click Next, select Local computer and click Finish
   5. In the MMC, go to Certificates (Local Computer)/Personal
   6. Locate the QlikClient certificate and delete it
3. Reimport the certificates from Qlik Sense as documented in: Connecting Qlik NPrinting with Qlik Sense