FAQ - Talend 7.3.1 End of Support

[Katie_Davis]

• Overview
• Frequently Asked Questions
• When was Talend 7.3.1 released?
• Why should I upgrade from Talend 7.3.1 to Talend 8?
• What are the options for Talend 7.3.1 for me?
• What is included with the Talend 7.3.1 Extended Support offering?
• Who do I contact about the Talend 7.3.1 Extended Support services offering?
• Will I be able to get Support on 7.3.1 after November 30, 2024?
• Can I use Talend 7.3.1 with Qlik Talend Cloud?
• How do I upgrade Talend 7.3.1 to Talend 8?
• Must I purchase Talend 8 licenses to upgrade?
• Are resources available to help transition Talend 7.3.1 to Talend 8?
• What products are affected?

 

Overview

Talend version 7.3.1, released in February 2020 has reached the end-of-support on November 30, 2024, as detailed in the Talend Product Documentation. After this date, Talend version 8.0 will be the only regularly supported version. While Qlik will no longer provide support for Talend 7.3.1, a Limited Extended Support option will be available for purchase.  

This document provides answers to frequently asked questions for customers about the End-of-Support for Talend 7.3.1. 

Frequently Asked Questions

 

When was Talend 7.3.1 released? 

February 2020 

Why should I upgrade from Talend 7.3.1 to Talend 8? 

Talend 8 brings many functional enhancements compared to 7.3.1 and notably: 

• The ability for each user to install only the Studio modules they need so it is smaller to download and update and faster to start  

• Monthly updates directly from within Studio, that additionally can be controlled by an administrator in the Management Console 

• A migration tool that helps branching projects for testing purposes upon Studio updates while also automatically handling some eventual breaking changes 

Refer to the Talend 8 General Availability release notes for detailed information and subsequent monthly release notes in the same documentation. 

It’s also worth noting that Talend 8 is compatible with the new Qlik Talend Cloud platform. As a result, any customer looking to ensure that their existing Talend infrastructure can interoperate with Qlik Talend Cloud should migrate to Talend 8.  

Finally, upgrading to a supported version helps ensure that your software stays relevant, secure, and usable for years to come. 

What are the options for Talend 7.3.1 for me? 

There are currently two available options: 

• Transition to fully supported Talend 8 and purchase Talend 7.3.1 Limited Extended Support: We realize that you might need more time to migrate to Talend 8, so this option includes a limited Talend 7.3.1 support offering, which extends support through December 31, 2025 for your most critical issues. Upon renewal of your subscription, you will only receive a license key for the most current version of Talend. Note, you will need to request a Talend 7.3.1 license key. 
  
  
• Transition to fully supported Talend 8 only: Talend 8 includes many new features and improvements that enhance your productivity and efficiency, not to mention that upgrading to a supported version helps ensure that your software stays relevant, secure, and usable for years to come. You can continue operating Talend 7.3.1, but it will not be supported by Qlik. If you choose to do so, you will need to request a Talend 7.3.1 license key upon renewal of your subscription. 

We do not recommend you stay on unsupported Talend 7.3.1 deployments! Every active Talend subscription is entitled to a current Talend version 8 license. If you do not already have a Talend 8 license, please contact Qlik Customer Support via the customer portal to request one. Active subscriptions with renewal dates before December 30, 2025, can also purchase the Talend 7.3.1 Limited Extended Support offer. 

What is included with the Talend 7.3.1 Extended Support offering? 

Limited Extended Support extends the support for 7.3.1 and includes the ability to log support cases when a severity 1 error happens, and a product issue blocks the customer production environment. The support is limited in that issues which require a fix in a third-party component that is no longer supported will not be eligible to receive product fixes. Extended Support customers that also have Signature Success or Signature CSE will also be entitled to an architecture migration assessment.

Who do I contact about the Talend 7.3.1 Extended Support services offering? 

Please reach out to your Qlik Account Manager, Partner or Customer Success Manager to discuss options. 

Will I be able to get Support on 7.3.1 after November 30, 2024? 

If you have not purchased the Talend 7.3.1 Extended Support, then your 7.3.1 deployment will no longer be entitled to receive technical support. 

Can I use Talend 7.3.1 with Qlik Talend Cloud? 

No. Qlik Talend Cloud is only compatible with Talend 8. There is no Qlik Talend Cloud license on Talend 7.3.1. 

How do I upgrade Talend 7.3.1 to Talend 8? 

To upgrade Talend 7.3.1 to Talend 8 follow the upgrade guide here: Start | Talend Migration and Upgrade Guide Help (qlik.com). 

Must I purchase Talend 8 licenses to upgrade? 

No. Every active Talend subscription is entitled to the current Talend 8 license. If you do not already have a Talend 8 license, please contact Qlik Customer Support via the customer support portal to request one. Active subscriptions with renewal dates before December 30, 2025, can also buy the Talend 7.3.1 Limited Extended Support offer if needed.

Are resources available to help transition Talend 7.3.1 to Talend 8? 

If you require additional consulting resources to transition to Talend 8, please enquire with your Qlik or partner representative, who can provide additional information on a range of Professional Service offerings.  

What products are affected? 

End-of-support for Talend 7.3.1 applies to all Talend modules (both on premises and Cloud) except Talend Change Data Capture, Talend Data Catalog, and Talend Remote Engine.