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HTTP Error 502.4 Bad Gateway when accessing Qlik Sense Enterprise on Windows Hub or Management Console

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Sonja_Bauernfeind
Digital Support
Digital Support

HTTP Error 502.4 Bad Gateway when accessing Qlik Sense Enterprise on Windows Hub or Management Console

Last Update:

Sep 17, 2021 7:03:29 AM

Updated By:

Sonja_Bauernfeind

Created date:

Jun 11, 2019 4:37:24 AM

After installation of Qlik Sense you get HTTP Error 502.4 - Bad Gateway when opening QMC or Hub and might see the following error message in your browser:

bad gateway.png



Environment:

Qlik Sense Enterprise on Windows 
 

The error message is displayed by the Microsoft Internet Information Service (IIS) which is already installed on the host you are trying to install Qlik Sense. As Qlik Sense comes with it's own webserver it might conflict with other web servers already installed on the same host. 

 

Resolution:


Uninstall Microsoft Internet Information Service (IIS) on the host you install Qlik Sense with the following steps:
 

  1. Click Start, click Run, type Appwiz.cpl, and then click OK
  2. In the Add/Remove Programs window, click Add/Remove Windows Components
  3. In the Components box of the Windows Components Wizard, click to unselect the Internet Information Services (IIS) check box
  4. To complete the uninstallation, click Finish, and then Close
Labels (1)
Comments
amit_ghaste
Contributor II
Contributor II

You don't need to uninstall IIS, you just need to stop the default website on IIS.

There is a port mismatch issue that is happening, as long as IIS listens on a different port than Qlik, they can work together.

Either change the port for the IIS sites, or change the port for Qlik (in QMC).

Contributors
Version history
Last update:
‎2021-09-17 07:03 AM
Updated by: