Multi-Cloud deployment logs and how to change logging level

Andre_Sostizzo · Nov 17, 2021 8:02:09 AM

Environment:

Qlik Sense Enterprise on Windows, November 2019 and later

Resolution:

Logging for Multi-Cloud deployment and Application distribution is registered by the following services which are controlled by the "Qlik Sense Service Dispatcher" service:
Hybrid Deployment Service (HDS): Logs found under C:\ProgramData\Qlik\Sense\Log\HybridDeploymentService\Trace
Hybrid Setup Console: Logs found under C:\ProgramData\Qlik\Sense\Log\HybridSetupConsoleBff
App Distribution Service (ADS): Logs found under C:\ProgramData\Qlik\Sense\Log\AppDistributionService\Trace

Logging is set to "Information" level by default. For HDS and ADS logging can be increased by the following steps for troubleshooting purposes only:

1. Stop the Qlik Sense Service Dispatcher service.
2. Edit the following files:
C:\Program Files\Qlik\Sense\AppDistributionService\appsettings.json
C:\Program Files\Qlik\Sense\HybridDeploymentService\appsettings.json
3. Find the following section:

"MinimumLevel": {
"Default": "Information",

4. Change it to:

"MinimumLevel": {
"Default": "Debug",

5. Restart the Qlik Sense Service Dispatcher service.

Multi-Cloud deployment logs and how to change logging level