Qlik Alerting Data Alerts do not trigger Alert mails when set to Previous Scans

[Nobuaki_T]

Creating an alert with a Previous condition succeeds with:

No alert email is delivered.

The Qlik alerting log (C:\ProgramData\QlikAlerting\condition) records:

INFO    history for condition 0 alertId 0699511f-081c-4466-b949-3da55123b617 user 83c0879f-3a4b-4073-bbd4-8617b80a048f
ERROR    History not found

A similar message can be found in the worker log (C:\ProgramData\QlikAlerting\worker😞

WARN    0699511f-081c-4466-b949-3da55123b617 error receiving condition
WARN    Error: Inactive
 

Resolution

1. Open an Alert
2. Go to Condition
3. Set Manual value and run the alert once
   
   
   
   
4. Return to set Previous scans; a history will now be available

Cause

No history exists for Previous Scans.

For more information on Calculated Conditions and previous history, see Calculate conditions.

Environment

• Qlik Alerting