Qlik Answers Documentation Assistant source error: cannot access the source

[chris_khalife]

When asking the Qlik Answers Documentation Assistant a question and checking the source, it throws the following error:

Cannot access the source

Resolution

This issue occurs when the Assistant user accessing the Documentation assistant does not have permission to the source. For reference, when setting up a documentation assistant, there should be two spaces:

• Assistant Data: Managed space
• Assistants: Managed space

As the Knowledge base lives in the Assistant Data space, confirm that Can consume data and Can view permissions are set:

For more information, see Qlik Answers use case: Documentation assistant.

In addition, if the Documentation assistant is consuming data from a Direct Access Gateway, confirm that the Assistant users have the permission Can Consume Data for the space where the Direct Access Gateway is installed.

Environment

• Qlik Answers
• Qlik Cloud