QlikView Desktop Client: AccessPoint in Desktop defaults to wrong client from version 12.80

[Filippo_Nicolussi_P]

Opening QlikView Documents from the AccessPoint directly in the QlikView Desktop leads to the document being launched with the wrong (AJAX) client.

Previously, documents would automatically launch with qvp:// and use the Desktop client as the default.

Clicking the View details link lists only three clients:

Ajax client, Internet Explorer plugin, Mobile client

Previous versions would list the QlikView desktop client:

Resolution

This behavior was changed between 12.70 and 12.80. To reenable the previous default:

1. Open QlikView Desktop
2. Go to Settings
3. Go to User Preferences
4. In the License section, click Clear License Information
5. Close the QlikView Desktop
6. Open a Windows File Explorer and go to %USERPROFILE%\AppData\Roaming\QlikTech\QlikView
7. Open settings.ini
8. Modify the settings.ini by adding the line SupportLeaseLicenseForDMSMode=1 below the [Settings 7] section
   
   Example:
   
   [Settings 7]
   SupportLeaseLicenseForDMSMode=1
   .... other settings ....
   
   
9. Save the changes to the settings.ini
10. Open QlikView Desktop and open the AccessPoint; any documents will now open directly with QVP://accesspoint/path/documents.qvw.

If the steps did not succeed:

• Verify that you cleared the license beforehand
• Verify if SupportLeaseLicenseForDMSMode=1 is still present in %USERPROFILE%\AppData\Roaming\QlikTech\QlikView\settings.ini
  The settings.ini file may have been overwritten by a different version of QV.exe that was active while the changes were made. If this is the case, close all QV.exe instances and repeat the steps.

Internal Investigation ID(s)

QCB-32143

Environment

• QlikView 12.80 and later