Do not input private or sensitive data. View Qlik Privacy & Cookie Policy.
Skip to main content

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Announcements
ALERT: The support homepage carousel is not displaying. We are working toward a resolution.

Session Lost in QlikView AccessPoint with TicketData.pgo file error

No ratings
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sonja_Bauernfeind
Digital Support
Digital Support

Session Lost in QlikView AccessPoint with TicketData.pgo file error

Last Update:

Feb 20, 2023 8:57:54 AM

Updated By:

Sonja_Bauernfeind

Created date:

Feb 20, 2023 8:57:54 AM

The QlikView AccessPoint reports an error to end users:

Session Lost

The error is intermittent.

Reviewing the QlikView Server Event logs shows the following error:

PGO: QLoad failed. Failed to load latest data from file: \\"path"\TicketData.pgo

 

Resolution

The TicketData.pgo file is likely unreadable or corrupted. To resolve the issue, we will rename/delete the file. No data is lost.

  1. Stop the QlikView Server service(s)
  2. In a Windows file browser, locate the TicketData.pgo file (see How to backup PGO files for file locations
  3. Rename the TicketData.pgo file
  4. Restart the QlikView Server service(s)

 

Labels (1)
Labels:
736 Views
Was this article helpful? Yes No
Contributors
Version history
Last update:
‎2023-02-20 08:57 AM
Updated by:
Digital Support