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gandelr
Partner - Contributor III
Partner - Contributor III

Automation timeout 30 minutes limit?

Hy, I create a automation with loop from field -> select element -> save straight table json into sftp  <element_name>.json

gandelr_0-1687963022719.png

the problem is that when i get to about 30 minutes the automation it doesn't freeze (or error) but it doesn't write anything anymore (arrive 4 hours and block with error limit time) . The elements in the field are about 300 so it should be 300 loops.

if I divide the automation into 2 (split field wih 150 element ) and launch them at the same time it works.

 

 

Labels (4)
2 Replies
Shai_E
Support
Support

Hi Gandelr,

It's hard to understand what went wrong without appropriate information.

For example, the automation json, automation run json export from this run, automation id, auttomation run id from this run.

Best Regards

gandelr
Partner - Contributor III
Partner - Contributor III
Author

Hy, Thanks for the reply

Attach json automation 

 

When export run atuomation i have this:

<Error>
<Code>NoSuchKey</Code>
<Message>The specified key does not exist.</Message>
<Key>debug/widget=bfcff650-0c1f-11ee-8e03-910aa0999452/43382250-19a5-11ee-aef9-77b79913be51.json</Key>
<RequestId>JVGK8SZR9GQDEXTK</RequestId>
<HostId>951gemdp681z4h97mN9ZtxFAL2WrJ2D2I1qsRsDPfO+l00MtWKRHr92RUif9NjffGo7Ywujg9t8=</HostId>
</Error>