Maximum execution time of 870 seconds exceeded

[chadwatson]

Hi Qlik Community,

I have built automations that execute app reloads that generate QVD files. When I run my automation in the editor it completes successfully. However, when it is run via a schedule, it always gives me an error message after 14.5 minutes:

"root":[

1 item

0

:

"Maximum execution time of 870 seconds exceeded."

]

I can't find any place to update the timeout for the automation at the root level. Is this possible?

Thank you!

[AfeefaTk]

Hi @chadwatson 

Thanks for reaching out.

To further assist could you please share the automation json file by right-clicking in a blank space on the automation editor, clicking on download workspace, and failed automation run json file by clicking on the Export this run button on Automations Overview tab?

Please find instructions on how to extract those details in the below article:
https://community.qlik.com/t5/Official-Support-Articles/Troubleshooting-Qlik-Application-Automation/...

Thanks

[anderslinden]

I have exactly the same problem, and cannot see whare I can set the timeout here...

[AfeefaTk]

Hi @anderslinden 

Please share the automation json file and export run file which could help us in further troubleshooting the issue.

Please find instructions on how to extract those details in the below article:
https://community.qlik.com/t5/Official-Support-Articles/Troubleshooting-Qlik-Application-Automation/...

Thanks

[JoshR · Accepted solution]

Hi @chadwatson ,

Are you using a webhook trigger to start the automation? If so, there is a limit on execution time when this is the case. 

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_QlikAutomation/introduction/...

Cheers

[chadwatson]

Yes, thank you @JoshR !