SFTP Connection is not working with Error

[IT15]

Hi,

Our user want to connect Qlik and cloud server to get data file by SFTP.

We tried to create the data connection from Data Load editor following this site.

https://help.qlik.com/en-US/cloud-services/Subsystems/Web_Storage_Provider_Connectors_help/Content/C...

But it's failed with error message "The specified public key fingerprint does not match server fingerprint!"

How can I resolve it in that case?

[Fabiano_Martino_Intelco]

Hi @IT15 

this post

https://community.qlik.com/t5/Connectivity-Data-Prep/SFTP-Connection-without-host-public-key/td-p/20...

addresses your problem.

If possible I suggest using the sha265 key. You can find it with an FTP software, for example Filezilla.

Regards