ADRS Update

[DennisProtheroamcorcom]

We recently engaged with Erin Byne to establish a process to create a new testing client using Gold Client functionality against our production system. We have since discovered that the ADRS (address) records were directly imported from production but the address reference in configuration tables (T001W) were not updated.

As a result they are pointing to incorrect addresses and displaying incorrectly (see picture).

We need to understand what when wrong and how to correct. 

[Steve_Chabala]

Dennis,

This situation likely occurred because the SAP configuration was copied from a different client then the master data (which includes address data).   The following Qlik Community post describes how this configuration related address data can be copied with Gold Client:

https://community.qlik.com/t5/Knowledge/Configuration-and-Related-Address-Data-in-Qlik-Gold-Client/t...

If you need assistance with this Gold Client configuration, please log a support case using these steps:

https://community.qlik.com/t5/Knowledge/How-to-create-a-case-and-contact-Qlik-Support/ta-p/1710992

Thanks,

Steve