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saranya_ravichandran1
Contributor
Contributor
‎2024-07-31 12:52 PM

Observing issues in PR7 server for the data type : POS WORKBENCH.

Hi Team, 

 

Observing issues at the time of exporting data in PR7 for the data type POS - WORKBENCH. Triggered for 1 month worth of data in the production server, and it got failed with 2 reasons. Also, tried to reduce the package size for the data type from 2000 to 500, but issue exist.

1) Jobs are killed with the below message. Internal run time error SQL_CAUGHT_RABAX.

saranya_ravichandran1_1-1722444397458.png

2) Child jobs are not triggered with the mentioned (4 Secs) time interval, its triggered after so many mins and getting failed with 1 issue. 

saranya_ravichandran1_0-1722444376517.png

Note: Observed issue more than 4 times, and we are stuck with this issue , unable to proceed further. Also observing this issue after Upgrade. 

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Steve_George
Support
Support
‎2024-07-31 01:51 PM

Hello Saranya,

Thanks for raising the support case as this is Qlik's expectation for issues such as this one. I'll be happy to work with you through the support channel to try and resolve this issue.

Regards, Steve

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