QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold

[dakotakauffman]

QLIK Gold Client is unable to close file in directory where it is tied to in SAP S4Hana tcode ZGold.Import Control

To resolve this issue, I went to tcode FILE

/HTG/CG  > Assignment of Physical Paths to Logical File

I changed the file path to new a location and saved.

Then I changed it back to the original location and the import control now worked.

This has happened a couple of times now - has anyone seen this before/know what the cause might be?

[ryanesch]

Hello and thanks for posting your question. Yes, we have seen the error you've reported on occasion, and it can be due to a few different factors (likely related to your environment). Because the analysis may require some information sharing and various communications, I would recommend that you submit a support case through our support portal at https://customerportal.qlik.com/. Afterwards, we can gather additional details and isolate the exact reason you are facing this error.

Thank you,

Ryan Esch, Senior Solution Engineer (SAP)