Expired Qlik replicate licences on SIM environment

[RobertBARRAS]

Hi,

Happy new year

Our Qlik replicate licence have expired the 31.12.2021 in SIM environment

Version : 7.0.0.402
License Expiration : 2021-12-31

Can you provide a new licence, pls ?

Nb : it is a blocker point

@EricFreitas  @LaurentSamyn 

Qlik Replicate  

Tks to take in account

[Steve_Nguyen · Accepted solution]

@RobertBARRAS  you would need to open a support case on license to get new or update license.

[RobertBARRAS]

Hi @Steve_Nguyen ,

Now, we expected a definitively licence on SIM

On PROD, we understand that the licence must be extended for the flat files and for mySQL

Tks to your help

Eric

[RobertBARRAS]

@Steve_Nguyen 

About the connectors extension, we need also for SQLServer

NB : We have checked, it is covered in the contract

Tks to your help

Eric

[Heinvandenheuvel]

>> NB : We have checked, it is covered in the contract

Then use the proper support channel - not this ad-hoc, best-effort forum where you may or might not catch the attention of Qlik person.

This time you got lucky with Steve following up some, but don't count on that.

Hein.

[RobertBARRAS]

Hi @Heinvandenheuvel 

Tks for your licensing check

I am sorry but without any answer of the Qlik account manager during 2 weeks, i have not the choice to use this channel.

Tks @Steve_Nguyen  for your help

Regards

[Heinvandenheuvel]

>> without any answer of the Qlik account manager during 2 weeks

~That's rather dissapointing. It's tricky. Many non-permanent licenses expire 12/31. (Mine did!). That's precisely account folks try to close the last sales of the year and take a little vacation. It would be better to have things expire 2 weeks after (or before) calender year end.

I'm glad it got resolved though. Excellent.

>> i have not the choice to use this channel.

Nitpicking:  Yes you did have a choice. You could have used the support channel directly.  :-).

You see, mot readers here are not with Qlik, just other users or interested folks. Those that are with Qlik are do not directly see you real name, company association, or contract details. They are unlikely in a position to actually generate a license, but admittedly they may know a person/group that can. With a format support call at least all the details become directly available to allow appropriate help.

Anyway, it solved, moving on!

Cheers,

Hein.