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BioRad100
Contributor II
Contributor II

How to view old and closed cases

I have so many cases opened in the past and now I am not able to view them. I used to use previous version of Support site where I didn't need to create another account like I just created BioRad100. I need to review old cases and take necessary actions. Please advise.

 

Thanks,

Ajay

 

Labels (1)
1 Solution

Accepted Solutions
Vinay_B
Support
Support

Hi @BioRad100 After moving to the community old cases are not visible anymore. In order to get the old case history, raise a ticket with Customer support and they can help you with that. 

How to contact Qlik support

Thanks!

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!

View solution in original post

2 Replies
Vinay_B
Support
Support

Hi @BioRad100 After moving to the community old cases are not visible anymore. In order to get the old case history, raise a ticket with Customer support and they can help you with that. 

How to contact Qlik support

Thanks!

If this resolves your query, please click on "Accept as Solution" for confirmation. Thanks!
johncstokes
Partner - Contributor
Partner - Contributor

OMG this is a total pain in the ass.  You should make old cased viewable.  This is why you suck.