Skip to main content
Announcements
Accelerate Your Success: Fuel your data and AI journey with the right services, delivered by our experts. Learn More
cancel
Showing results for 
Search instead for 
Did you mean: 
Anonymous
Not applicable

Reloading Governance Apps, Licence and Operation Monitor

The tasks of reloading License Monitor, as well as Operations monitor fails.

following error shown.

Message from ReloadProvider: Reload failed in Engine. Check engine or script logs. 

  

Any suggestions anyone !!

Thanks,

Garry

7 Replies
dwforest
Specialist II
Specialist II

What do the script logs say?

We've had apps get corrupt if the server fails (reboots, looses network, etc) during a load. If this is the case, it *may* work to open app without data and manually reload or restore app from backup when it was working.

Anonymous
Not applicable
Author

Recently installed Qlik sense in server. These are governance apps like license monitor. The reload has been failed from start only.

the following errors in log:

LIB CONNECT TO 'QLogs'

    2018-04-10 12:42:56      Error: Connection aborted (System error: ***)

and

LIB CONNECT TO 'monitor_apps_REST_license_user'

      2018-04-10 12:43:27      Error: Connection aborted (System error: ***)


Thanks,

Gaurav

jillwoodley
Contributor III
Contributor III

Have you found a solution to this - i am getting your 2nd error after upgrading from June 2017 to April 2018

PaoloMasiero
Partner - Contributor III
Partner - Contributor III

We have the same problem with a fresh installation of April 2018 on a server with no internet access. On others server with internet access and version April 2018 there were no problems. Any idea?

PaoloMasiero
Partner - Contributor III
Partner - Contributor III


The problem is internet access on server for the Qlik services user.

I solved with the following steps:

Edit C:\Windows\Microsoft.NET\Framework64\v4.0.30319\config\machine.config

1a. If there is a <runtime/> tag, change it to
<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>

1.b If there is other stuff in the <runtime> section, then change it to look like this:
<runtime>
<some other key="value">
<generatePublisherEvidence enabled="false"/>
</some other key>
</runtime>

stevedark
Partner Ambassador/MVP
Partner Ambassador/MVP

Thanks Paolo, that has just worked for me.

rumeister
Contributor II
Contributor II

Paolo, great find. Thank you, this resolved my issue on a box which had no internet connectivity.