QVX_UNEXPECTED_END_OF_DATA: HTTP protocol error 403

[Sonja_Bauernfeind]

Reload failed when connecting using the Qlik REST Connector

The script log reads:

  Error: QVX_UNEXPECTED_END_OF_DATA: HTTP protocol error 403 (Forbidden)
  Execution Failed
  Execution finished.

or
 

Error: QVX_UNEXPECTED_END_OF_DATA: HTTP protocol error 403 (Forbidden): 
The server refused to fulfill the request

Environments:
Qlik Sense - all
 

Resolution:

• This is caused by the service account being listed as removed externally and inactive (on the Users tab). The service user must have "No" listed for inactive/blocked/removed.
• The reason why the service account is marked as removed externally and inactive is because it is not found when doing a sync to the UDC in use
• The most common reason for this is that there is an LDAP filter in place which filters on a group where the service account is not a member of
• Temporary Resolution: You can remove the LDAP filter and Sync the UDC in order to make the Qlik account in the QMC active again
• To resolve this, tell the client's IT Dept to add the service account to the filtered group and resync the UDC (the change may take a few minutes to register so you may need to sync a few times)