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khalander
Creator II
Creator II
‎2018-10-24 02:19 AM

Access denied message due to out of Session and usage Cals

Hi,

We are getting this message frequently after Qlikview 12 upgrade. When we check in QMC no sessions logs and usage cals available. But only few users logged in access point when we checked in QV statics. Please do the needful.

Thanks,

Khalander

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Chip_Matejowsky
Support
Support
‎2018-10-24 09:17 AM

You should analyze the QlikView Server Events log. If this log is set to High Verbosity, you should see which users are consuming Sessions/Usage CALs and also when the Sessions CALs are returned to the pool.

If you need further assistance, suggest you open a case with Qlik Support

Principal Technical Support Engineer with Qlik Support
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