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vidyarani
Contributor III
Contributor III
‎2020-11-26 08:25 AM

Alert email for failed tasks- Not receiving emails

Hi All,

Hope all are doing well!

I have set up an email alert for failed tasks but still I don't receive any emails. Any Idea why this happens?

System- >Setup-> Distribution services ->Alert email.

Can anyone help me on this please ?

Thanks and Regards,

Vidyarani

Vidyarani

 

 

 

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rubenmarin
MVP
MVP
‎2020-11-28 04:31 AM

Hi, some of the logs on %ProgramData%\QlikTech\ folders can give more detail on the error.

I guess it may have something to do with SSL. You can follow this article to enable SSL:  https://support.qlik.com/articles/000004039

It will be better to check the logs looking for the error to confirm if it has something to do with SSL, but also you can try to enable and if it's not working set again the .exe.config files as they where before modifciaction and look for the logs to get more info about the error.

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