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BUG (?):Unable to change image in Document thumbnail

Hi,

For some particular reason i am unable to change the document thumbnail in the AccessPoint. Changing the setting in Document properties>Opening has no effect. Also removing the document and reinstalling it does not solves this problem.

We're using QV11 SR1 w/out publisher.

Dror

1 Solution

Accepted Solutions
Bill_Britt
Support
Support

Hi Dror,

I would upgrade to SR2 and see if you have the same issue. If it is a bug in SR1, I don't think you will be able to get a patch for SR1.

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

3 Replies
Bill_Britt
Support
Support

Hi Dror,

I would upgrade to SR2 and see if you have the same issue. If it is a bug in SR1, I don't think you will be able to get a patch for SR1.

Bill

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.

View solution in original post

Not applicable
Author

Thanks! Upgrade to SR2 did do the trick. Do you happen to know what is the minimum dimension of an Image thumnail? QV seems to crop the image instead of scaleing it down.

Bill_Britt
Support
Support

I do not. I will ask, but it might be after the first of the year before I can find an answer.

Bill - Designated Support Engineer at Qlik
To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.