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The users are trying to access the qlikview application with this url 
http://svrocmdcdppbi01/QvAJAXZfc/opendoc.htm?document=ap_dev%5CDPP_PROD_BI_DB1.qvw&host=QVS%40SVROCM...
The Qlikiew app is on a dedicated server 
There is no section access 
The document is not corrupted 
The folder where the document resides can be accessed as the qvw is available to share for everyone 
The access point website is working fine 
The services are all up and running 
There are no messages in the Windows log files 
There are plenty of license available
I don't see any GUI in your area. This is something different than what question asked. so, I quiet look your request only instead all together into same page
For now, I may ask this - Is there any error while opening the QVW or it navigate to empty page?
Hi,
Were you able to resolve this issue? Did you check if the folder has any security implemented such that only people in a particular AD group would only be able to access.
Go to QMC and under users tab please check what group access he has.
Regards,
Sharath Panackal