Management Console Error (Help)

[#1]

Hi,

Please help me, the console hangs so I end task all with QlikView on Task Manager. After restarting the server, the Console is like this.

[Gysbert_Wassenaar]

Check that all the Qlikview services are up and running.

BTW the url in your screenshot is for the Access Point, not for the QMC.

[#3]

Everything seems to work again the next day. Whats not clear to me is that after ending all the task on the Task Manager. Everything was damaged.

I only inherit this job from another developer. He didn't tell me how to install this server. I would like to do a fresh install of everything but I don't know if this will require me serial etc etc. I don't have anything. I only have the password of the Remote Desktop, the password for the Management Console and the Password for the Users of QlikView Browser. Please help.

[Gysbert_Wassenaar]

If you're going to do a reinstall then you need the license number and a control number. You can contact Qlik support (or your Qlik Partner if you're not a direct customer of Qlik) to help you get this license information.

[#5]

Thanks sir gysbert wassenaar, can I see the license number and a control number by just looking on a setting? If not then maybe I can only contact our Qlik Partner, I remember calling him and asking for all the credentials and he only says that it is already in the settings. Please help 😃

[Gysbert_Wassenaar]

The control number will not be in any setttings. It is a separate number that's needed to activate a license.

[Chip_Matejowsky]

Hello Erwin,

You can obtain the control number for your QlikView Server license by contact Qlik Customer Service (aka Qoncierge). They offer chat support here: Qlik Support.

I agree with gysbert in that it doesn't seem that the QlikView services were running when you experienced the issue with QMC.

-Chip