Plugin installed, but does not show up in IE

[#1]

We're experiencing a General Problem with the QV ActiveX Plugin.

Although installed in the same way on all our machines, some browsers refuse to handle qvw documents. I checked the extensions list of one of these machines, and QV doesn't show up.

Is there something we might have done wrong? It works for most machines, so it can hardly be a misconfiguration, can it?

Thanks a lot in advance / Best wishes

Sebi

[Anonymous]

I am bumping this back to the top to see if anyone has any solution to this issue. We have one machine that we just cannot get the plugin to work on.

Thanks,

JS

[#3]

Hi Guys

I had the exact problem stated above.

Noticed there was a file called 'opendoc_fix.htm' located in C:\Program Files\QlikView\Server\QvClients\QvPlugin, so went to:

QEMC --> System --> Setup --> Qlikview Web Servers --> Access Point --> Client Paths

Changed the IEplugin box to /QvPlugin/opendoc_fix.htm and it now works.

Hope this helps

S

[#4]

I recently upgraded to 9 on Monday and the server with all the ie Plugins were working and today the IE Plugin works on some computers and does not work on others. I have tried everything The person struggling the most is me and I am the Admin. I have IE 8 i have the full client and the plugin. I have un-installed and reinstalled and I have stood on my head. nothing seems to work. i have looked at user setting, cached pages, security and yet the person next to me I downloaded and pointed to the accesspoint and it works beautifully. the only difference is they don't have the full version as they are only a user. As I state when the upgrade was complete it was working and NOTHING has changed but apparently something has. I am at a loss.

[#5]

Thanks. This one sorted the problem for me as well.

Br / Peter

[#6]

Sorry ment to quote this answer:

"Hi Guys

I had the exact problem stated above.

Noticed there was a file called 'opendoc_fix.htm' located in C:\Program Files\QlikView\Server\QvClients\QvPlugin, so went to:

QEMC --> System --> Setup --> Qlikview Web Servers --> Access Point --> Client Paths

Changed the IEplugin box to /QvPlugin/opendoc_fix.htm and it now works.

Hope this helps

S"

Once again, this helped me.

[#7]

Peter could you explain what you mean by" Changed the IEplugin box to /QvPlugin/opendoc_fix.htm and it now works." ?

I have Ver 9 SR 6 and have the problem that the Plugin will not open the page on Citrix servers. Works fine using AJAX -

Any help would be appreciated.

Jim

[amien]

i just rename opendoc_fix.htm to opendoc.htm and renamed the old one.

Seems like peter changed the url in QEMC under the Webservice tab.

[#9]

Thank you Amien - it workd for me also - once I made the change the Plugin worked on the Citrix servers

[#10]

Hello,

I had this exact problem on CITRIX XenApp where despite the IE PlugIn being installed, it could not be accessed on the Server where the Site was... and this worked for me too.

Would be interested to know why as there must be some known problem if there is this mysterious QLIKVIEW "_Fix" file....

Cheers

[#11]

SSheldon wrote:
Hi Guys
I had the exact problem stated above.
Noticed there was a file called 'opendoc_fix.htm' located in C:\Program Files\QlikView\Server\QvClients\QvPlugin, so went to:
QEMC --> System --> Setup --> Qlikview Web Servers --> Access Point --> Client Paths
Changed the IEplugin box to /QvPlugin/opendoc_fix.htm and it now works.
Hope this helps
S<div></div>

I used this solution and it worked perfectly. Thank goodness, i thought i was never going to solve this issue!