QlikView 10 System Monitor dashboard failing. Error message:XML document must have a top level element

[#1]

Hello Everybody,

We are using QlikView 10 System Monitor dashboard.

It was failig to refresh from last 2 days.

While refreshing through QMC it we are getting the error message as below:

8/18/2014 4:52:37 PM: 0740    FROM C:\ProgramData\QlikTech\DistributionService\TaskResults\TaskResult_*.xml (XmlSimple, Table is [Root/LogFinalEntries/LogFinalEntry])
8/18/2014 4:52:37 PM:         Error: XML document must have a top level element.
8/18/2014 4:52:37 PM:          On line number: 0. On column number: 0. System ID: file:///C:/ProgramData/QlikTech/DistributionService/TaskResults/TaskResult_9267342f-3e30-493f-a0bf-d....
8/18/2014 4:52:37 PM:         General Script Error
8/18/2014 4:52:37 PM:         Execution Failed
8/18/2014 4:52:37 PM:      Execution finished.

Then we opened the XML File, saved it and closed it. After that we did a reload through QMC and it ran successfully.

So, Could anyone please tell me what was the issue and how to resolve this issue, so that in future if we get this kind of issue, we can resolve it.

Thanks in advance
Sonali

[NZFei]

Had the same error. Removed the 0 KB file and it is working.

Thank you very much!

Fei