Session timeout limit

[orital81]

Hi

Im trying to update the session limit.

My users are logging in using QV 11 Desktop, opening the Document in server.

Seems like the session timeout is always 1 hour,

I updated the limit in 3 different places:

1. QMC

2. Document

3. Config file (C:\ProgramData\QlikTech\WebServer)

But still session timeout is 1 hour.

Any suggestions?

[Miguel_Angel_Baeyens]

Maybe a network element, like a load balancer or proxy in between the Desktop and the Server which is closing the connection?

[Peter_Cammaert]

You understand that clients will not get a "Session closed" message, unless some activity is performed in the client?

What is not clear from your OP is whether you're trying to lower your Session Timeout or increase it...

• If you try to lower your session timeout, then there may be an anomaly in your QlikView server version (BTW which version is it ?) and you should probably log a support call with Qlik Support if you're running QV12 or later.
• If you try to increase the Session Timeout, keep in mind that there are two spots in QMC where you can set the Session Timeout, and QlikView Server only takes into account the smaller of the two values...

Best,

Peter