While our reloads are timing out for different reasons (yet to be determined), the reason that Qlikview is killing the reload is due to the "Timeout seconds" in the Documents -> QVS@... -> Reload -> Reload Schedule page in the Management Console.
In lieu of understanding why Qlikview is taking so long, you could try increasing the timeout.
What is the document log showing? This"Information Reloading" is like a wait state. We are waiting on information from the data source. Might try to do a SQL trace to see what is happing on that side.
Bill - Designated Support Engineer at Qlik To help users find verified answers, please don't forget to use the "Accept as Solution" button on any posts that helped you resolve your problem or question.