iPad app - "no authorised Documents found" but via Safari / firefox all Documents available an accessible

[#1]

Hi hav_dascus/ gainkarthi‌,

I have the exact same issue - I am able to open my documents in Safari browser but not in the Qlikview App.

Version of Qlikview iOS App is 2.1.3 and iOS version is 8.4.1.

I have changed the authentication method to 'Always' but still dont see the documents in the list. Errors i get is 'Error – Error downloading the document list’ and on the left i see ‘Signed in as : (null)’ along with a ‘Sign out’ button.

Could you please help with possible resolution for this?

thanks,

raghu

[gainkarthi]

Guess you have IIS layer. Please enable anonymous authentication in the virtual directory.

That should fix the issue.

Regards,

Karthik

[#3]

Hi Karthik,

Thanks for your response. Can you please tell me how and where to check

this virtual folder?

Also I have been told it's web server and not iis. Where do I check this?

Thanks,

raghu

On Mon, Aug 31, 2015, 9:26 PM Karthikeyan Subramaniam <

[Anonymous]

If it's just webserver it's not possible to check.