500 Internal server error when creating report

[ethanch]

Hi all,

I created a report with report editor, contain a simple pivot table of member. 

In local desktop version, the report work fine, it will create the pdf report without any problem. 

But on access point, the report will timeout if the report exceed current amount pages. 

I changed SocketTimeOutInSeconds to 600, which fixed the timeout issue. 

But when the report exceed 80-100 pages, it will produce an error "Internal Server Error". 

I have never encounter this error before and it only appear when the report is large. 

I don't know what I could do next and need help. 

Thanks everyone in advance. 

[Brett_Bleess]

Are you using IIS as your web server by chance?  If so, I suspect that may be where the issue now resides in that the resulting file we are trying to push to the client may be too large for the default IIS setup, not sure what setting it may be related to there either, you could try tracing things with the web browser Dev Tools to see if that will provide additional clues, but I am pretty sure this is the most likely culprit.  See if you can time when the issue occurs too, as that may help you search for timeouts related to that value etc.  Sorry I do not have anything better.

Regards,
Brett