APPCRASH WinServer 2016

[konHi]

Hi,

we have again the following problem. (sorry it is in german)

Name der fehlerhaften Anwendung: Qv.exe, Version: 12.20.20200.0, Zeitstempel: 0x5a2fdd4a

Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.14393.1715, Zeitstempel: 0x59b0d03e

Ausnahmecode: 0xc0000005

Fehleroffset: 0x00000000000495fc

ID des fehlerhaften Prozesses: 0x1ec0

Startzeit der fehlerhaften Anwendung: 0x01d3dc5e861e6996

Pfad der fehlerhaften Anwendung: C:\PROGRA~1\QlikView\Qv.exe

Pfad des fehlerhaften Moduls: C:\Windows\SYSTEM32\ntdll.dll

Berichtskennung: 6e08de18-8d54-443c-abd2-e81dc7588c4d

Vollständiger Name des fehlerhaften Pakets:

Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

Seems that ntdll.dll makes the problem with qlikview. The problem occurs in qv.exe when working with a qvw file through RDP.

We already had this problem with WinServer2012R2, the qv.exe crashed every 3-5 minutes. So we went down to WinServer2008R2, no problems on this version of windows. Now we updated to WinServer2016, the crashes came back. Not regularly but still happening especially when switching sheets.

Could license lease be the problem?

greetings,

Konstantin