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zagzebski
Creator
Creator

Access Point - Clearing memory

We have 2 large files (8 GB) QVWs.  When I open one up on Access Point it takes 4-5 minutes.

However today I rebooted my machine and the one I opened up early in the day loaded in a few seconds but the one I did not open earlier in the day on Access Point took the 4-5 minutes.  Why would the file I opened earlier in the still load quick despite the fact that I even shut down my machine?

Trying to help the end user understand the load times.

Thanks in advance,

Z

2 Replies
beunderf
Partner - Creator II
Partner - Creator II

Hi,

It could be a memory issue.

How much memory does your server have?

How is you memory usage on your server before you open the '4-5' minute file and how is it during opening the file?

Do you use the 'preload' functionality?

Frank

zagzebski
Creator
Creator
Author

Thanks Frank - I will need to talk to people who manage server.

What is the "preload" functionality?