Access Point - Opening Application Issue

[aveeeeeee7en]

Hi Community

I am facing an issue while Opening the Application.

Kindly see the Attachment for the issue.

How to resolve this issue????

Regards

Aviral Nag

[tresesco]

Sometimes, it could be caused by plugin settings change in the server. Before clicking on the application choose a plugin to open with(Details->full browser version/ internet explorer plugin). Try both options.

[aveeeeeee7en]

Hi Ashfaq & Alexander

How to check IE Plugin Version.

[aveeeeeee7en]

Hi Tresesco Sir

I have set the Default preferred Client as IE Plugin.

[ashfaq_haseeb]

Hi,

you will find plugin info in below path

C:\Users\Your user\AppData\Local\Temp\QlikViewPlugin.wil

Open this file with notepad and search for ComponentVersion

Regards

ASHFAQ

[korsikov]

or as in the picture in control panel - programm and features  QV Plugin Download.png

[aveeeeeee7en]

I have checked on the mentioned path, Qlikview Plugin.wil is not coming there.

Only 2 Qlikview files I have found there:

1) Qlikview

2) QlikViewServer_Win2012andUp.wil

[ashfaq_haseeb]

Hi nag open file 2 and and search for ComponentVersion, to get qlikview plugin version.

Is your QlikView server hosted on win2012?

Regards

ASHFAQ

[patricio]

We faced this problem in all our remote locations. It was solved by our helpdesk team just by adding an entry on the domain DNS server that associates the ip address to the server name. This solution was applied in each remote location and solved the problem immediately.

It was like the remote location was not able to recognize the server name to run the IE Plugin.

IPaddress  Servername

Example:

xx.xx.xx.xx MyPRODServerName