Accessing access point issue

[mayankraoka]

Hi All,

I have installed qlikview server and desktop on test server(Latest version 12).When the same admin user is trying to access from access point user not able to access.I have created customer user as well and the basic settings required to access the application from access point but no success.

Done below settings:

For Custom Directory , changed authentication in Security tab of the QlikView Server config from NTFS to DMS.

Changed the type from ntlm to Custom User and set the login address to Alternate login page.

Can anyone tell me the what I am missing?

Regards,

Mayank

[mayankraoka]

Hi Peter/Marcus,

I am getting attached error:

On further checking on web server the error is :

Authorization failed for user domain\Server name required access level is qlikviewAdministrator.

Regards,

Mayank

[marcus_sommer]

Is the user who runs the qlikview services and the IIS member of the QlikViewAdministrators group?

- Marcus

[mayankraoka]

Yes the user is member of qlikview administrator group who run all the services.Qlikview setting service is all run by the same user.

The IIS member?I did not get this point?

Regards,

Mayank

[marcus_sommer]

I didn't meant "IIS member" else more if the user who runs the IIS the same ike the other qlikview services (it was just bad english from me).

- Marcus

[mayankraoka]

ok

yes it is also run by the same user who is member of qlik administrator group.

Is there any way I can access the access point?

Regards,

Mayank

[marcus_sommer]

Like above mentioned I don't know if there is anything to consider by using DMS+Custom User and the IIS. Therefore I'm currently out of ideas. Maybe bbt could give some hints.

- Marcus

[mayankraoka]

Hi ,

I am now getting NO server error on access point.Checked all the services are running fine.Restarted the services as well.

Getting below error in the event log files:

20160920T052523.000-0400 1 300 Error      QVGeneral: CQvXmlInterfaceRequestHandler - Catch: errId(-3). Ino(-1). Fno(91)

20160920T045436.000-0400 20160920T052655.000-0400 1 300 Error      QVGeneral: CQvXmlInterfaceRequestHandler - Catch: errId(-3). Ino(-1). Fno(91)

Regards,

Mayank