Cannot log onto Access Point

[#1]

Hi

I've given a new user access to one of our Qlikview Models.

I've allocated a Document CAL to the user and added him to the Windows Group allocated to that Qlikview model.

But the user receives the error attached when ever trying to access the model on Access Point.

Any idea why?

Regards,

Magen

[vardhancse]

Might be some issue with network..

May be out of office network

[diego_alegre_nu]

He could be running a VPN. most common mistake.

[diego_alegre_nu]

Some test you can do before getting mad!

find the ip -> ping the name -> ping the ip -> test both are on the same network

[#5]

Haha

Thanks Diego!

I will check it out ...

[ashfaq_haseeb · Accepted solution]

Hi,

Check if this helps.

try the attached URL

Regards

ASHFAQ

[diego_alegre_nu]

, so simple and I had not seen it before thinking on pings.

good answer!

[markodonovan]

Hi Magen,

Make sure your server isn't using DHCP and has a static IP address.

Thanks

Mark

www.techstuffy.com

[ashfaq_haseeb]

If it answer.

Close this thread by selecting appropriate answers.

Regards

ASHFAQ

[suresh_rawat]

Hi,

Check his Proxy Setting.

May be the Path is not added.

Regards

Suresh Rawat