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[ivandrago]

Hello,

I am getting the following screen when accessing access point, any reason why this is?

Thanks

Ivan

[#2]

Hi, I guess you forgot to attach the screen capture.

Cheers

[Miguel_Angel_Baeyens]

Hello,

Are you using any proxy on your web configuration? Are all processes running properly?

[ivandrago]

Yeah all processes are working fine and no proxy is blocking this

[#5]

Do the users have enough privileges to access the windows directories?

Regards

[ivandrago]

Yes, it was before on another server and we are now using another server, but not sure what is different between the two servers to cause the page to look like this

[#7]

Are the two servers running at the same time?, if they both are in the same domain running the will try to cluster

Regards.

[#8]

Is the QVS running in the same domain as the users??

[ivandrago]

I believe they are two seperate servers not on the same cluster, they have both been running at the same time before

[#10 · Accepted solution]

Does your lisence cover clustering servers? If not QV will NOT allow you to have 2 servers at the same time. We moved QV to a new server & it was paramount to turn off the QV services on the old server before turning on the new box.